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Apr 22, 2020

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[解決] 新的 iPhone 連網或登入 Apple ID 後還能在鑑賞期內退貨嗎?

2020/4/16 是令人興奮的一天,因為 iPhone SE 2020 開始預購,但有些人會問,收到 iPhone 後如果連上網路或登入 Apple ID,之後不滿意,可以在14天的鑑賞期內辦理退貨嗎? 新的iPhone 登入 Apple ID 後還能退貨嗎? 新的 iPhone 上網後還能退貨嗎?

請看以下的說明。

Q: 新的 Apple 產品如 iPhone 連網或登入 Apple ID 後還能在鑑賞期內退貨嗎?

A: 此問題很多人都想知道答案,所以我在 2020/4/22 時詢問 Apple 的客服人員,以下是他們的回答:

您在官網訂購的商品,都有14天的鑑賞期,如果收到商品之後,有任何不滿意,無人損,都是可以聯繫我們來做退換貨的,即使已經連上網路或登入Apple ID。

注意,只有在官網訂購的商品才有此保證,你在其他通路購買的話,就不一定有此保證,例如 2020/4/16 預購的 iPhone SE 2020 (有些人稱之為 iPhone SE 2),在其他通路也有販售,其中一家通路就說,當商品上網後就會啟動保固機制,固無法退貨。所以在官網訂購最有保障。

Questions? Let me know!

Q: Can I return an Apple iPhone even if it's been connected to the Internet or signed in to your Apple ID account?

A: A lot of people want to know the answer to this question but not many do. That's why on 2020/4/22 I contacted Apple Support and got this response from them:

Any product you order on Apple's official website comes with a 14-day money back guarantee. If you are not completely satisfied, simply return the product and we'll give you your money back, even if your iPhone has been connected to the Internet or signed in to your Apple ID account.

One caveat is this guarantee only applies to the merchandise you order on Apple's official site. If you order from somewhere else you may not get the full guarantee. So watch out for that.

Questions? Let me know!
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